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Transforming HR Operations and Workday Implementation

A privately held technology company headquartered in Los Angeles partnered with PD Solutions Group to provide fractional leadership services for its Global Head of Total Rewards and HR Systems during the implementation of Workday’s core HR and Payroll solution. Over the course of the engagement, PD Solutions Group also coached and developed a young HR team, creating a more robust and capable HR function to support the organization’s ambitious growth trajectory.

The Challenge

The tech company faced significant challenges that demanded immediate attention and strategic expertise:

  1. Leadership Transition: The HR function was ineffective due to poor leadership, which left the team disengaged and unprepared for the company’s rapid growth needs.

  2. Talent Gaps: Key HR roles were vacant, leaving critical functions under-resourced.

  3. Major Deployment Risk: A multi-million-dollar Workday core HR and Payroll implementation project was at risk of failure due to lack of stability and continuity in leadership.

Compliance Deficiencies: The organization’s compliance training, particularly around harassment prevention, was outdated and not meeting required standards.

The Results

The partnership with PD Solutions Group delivered measurable impact and set the stage for long-term success:

  1. HR Function Stabilized: Within 90 days, the HR team was fully staffed, operationally efficient, and equipped to support the company’s hyper-growth objectives.

  2. Successful Workday Deployment: Completed the Workday HCM and Payroll implementation on time and within budget, enabling the organization to streamline operations and improve data accuracy.

  3. Improved Compliance: Achieved 100% compliance with harassment prevention training within six months, significantly reducing legal and reputational risks.

  4. Enhanced Team Capability: Coached and developed three junior HR professionals who were promoted into leadership roles within the organization, creating a sustainable talent pipeline.

  5. Executive Trust Rebuilt: Provided executive leadership with the confidence and runway to focus on broader performance and transition challenges, without disruption to the HR function.

CONCLUSION

PD Solutions Group’s ability to rapidly deploy expert leadership and deliver tailored solutions ensured the client successfully navigated a critical period of transition. This case highlights how PD Solutions Group can help other hyper-growth technology companies overcome complex challenges, stabilize operations, and set the foundation for sustainable growth.

The Solution

PD Solutions Group quickly mobilized to stabilize the HR team and provide executives the breathing room necessary to focus on broader organizational priorities. The key initiatives included:

  • Fractional HR Leadership: Deployed an interim Global Head of Total Rewards and HR Systems to ensure smooth operations and strategic oversight during the leadership transition.

  • Talent Acquisition: Conducted a thorough assessment of the HR team and sourced key HR talent to fill critical gaps, enabling the team to operate more efficiently and effectively.

  • Compliance Training Implementation: Developed and rolled out mandatory harassment prevention training, ensuring the organization met legal requirements and fostered a healthier workplace culture.

  • Workday Deployment Stabilization: Assumed project management responsibilities for the global Workday implementation, mitigating risks and ensuring milestones were met despite staff turnover.

Coaching and Development: Delivered hands-on coaching to a young HR team, equipping them with the skills and confidence needed to thrive in a fast-paced, high-growth environment.

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