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Our Services
Supporting DEI Excellence and Driving ERG Engagement in a Hyper-Growth Tech Company
A publicly traded, technology company partnered with PD Solutions Group to provide fractional Diversity, Equity, and Inclusion (DEI) leadership support and conduct a comprehensive health audit of its Employee Resource Groups (ERGs). The company needed experienced leadership to maintain stability while they worked to fill a critical internal role and sought actionable insights to enhance the impact of their DEI programs.
The Challenge
The company faced several challenges in maintaining momentum in its DEI efforts and ERG programming during a period of organizational change:
Providing interim fractional DEI leadership to ensure continuity.
Conducting an in-depth assessment of ERG engagement, leadership, and programming to identify areas for improvement.
Implementing a proprietary platform to centralize and manage ERG membership and engagement data effectively.
The Results
The engagement delivered significant and measurable impact:
Increased ERG Engagement: Membership grew by 25% across all ERGs within four months, with increased participation in events and initiatives.
Streamlined Operations: The implementation of the membership platform reduced administrative tasks by 40%, freeing up leaders to focus on strategic goals.
Actionable Insights: The ERG health audit revealed key opportunities to improve leadership training and event programming, resulting in a 15% increase in member satisfaction.
Enhanced Stability: PD Solutions Group’s interim support ensured no disruption to the company’s DEI initiatives, maintaining momentum during the internal transition.
Leadership Alignment: Clear, data-backed recommendations enabled senior leaders to make informed decisions about future DEI investments and ERG support.
CONCLUSION
PD Solutions Group’s targeted, hands-on approach ensured that this hyper-growth tech company-maintained continuity and advanced its DEI efforts during a period of transition. By leveraging our expertise in fractional leadership, program assessment, and operational implementation, we delivered immediate results while laying the foundation for long-term success.
The Solution
PD Solutions Group swiftly deployed a team of seasoned DEI professionals to stabilize operations, provide strategic guidance, and deliver measurable outcomes. The engagement included:
ERG Membership Audit:
Collected and validated ERG membership data to gain accurate insights into participation and growth opportunities.
Analyzed trends to identify gaps in representation and engagement across ERGs.
Survey Design and Launch:
Developed and distributed a comprehensive survey to ERG members and allies, achieving a 82% response rate.
Captured data on program effectiveness, member satisfaction, and alignment with company goals.
Health Audit and Recommendations:
Assessed the quality and impact of ERG leadership, operations, and programming.
Provided actionable recommendations for improving ERG governance, event planning, and engagement strategies.
Membership Platform Implementation:
Successfully tested and launched a proprietary platform for managing ERG memberships, enabling better tracking and reporting.
Delivered training and support to internal stakeholders to ensure smooth adoption.
DEI Program Support:
Partnered with the DEI leadership team to provide guidance on broader initiatives, including inclusive hiring practices and cultural awareness training.